Follow the 8 Principles of Laboratory Performance:
Boost the bottom line or bust
We remain relevant only if we strive for a tangible bottom line impact.
Lead with a common language
We are more efficient when we understand our business and share ownership of what we are trying to achieve.
Trust the transparency
We are more effective when we commit to sharing information across boundaries within our organisation.
Facts or figures, no fluff
We make smart decisions when we present the business case openly and honestly.
Driven by decisiveness
We move faster when we have the power to act with certainty — and without hesitation.
Accuracy is paramount
We get things done accurately when we set our expectations and measure our results.
Big impact beats small
We achieve our ideals when we prioritise by expected results and anticipated resource requirements.
Knowledge knows no bounds
We remain sustainable and competitive as long as we share what we know to be true